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Community Information Centre
Welcome to the Community Information Centre (Townsville & District) Inc.
Half of any problem is not knowing where to find the answer.
The Community Information Centre can help you.
- About the Community Information Centre
Our job is to provide current, accurate and comprehensive information and referral to Townsville and Thuringowa. We are a non-profit organisation.
- Use our database to discover the wealth of services and activities available;
- Find out what other services we provide;
- Use the update form to ensure that we have up-to-the-moment information;
- Become a member and receive regular updates of our comprehensive Community Calendar; and
- E-mail or phone us for any information that you have difficulty finding.
We take every care to ensure the accuracy of the information we provide. However, information frequently changes and errors do occur. If
there are errors or omissions we apologise and ask you to contact us.
The Community Information Centre (Townsville & District) Inc denies any liability for any damages resulting to any individuals or groups
or organisations resulting from errors, omissions or other mistakes.
The CIC provides current, accurate and comprehensive information and referral. The service is free (except for cost of publications), confidential
and available to any member of the community.
The types of requests received by the CIC are many and varied. They cover a diversity of issues, including employment services, tenancy
rights, family and individual crisis referral, recreational activities, disability access and services and new residents' information.
Above all the Community Information Centre's workers have time to listen, and time to seek and provide information. Our publications are
widely used by community workers and organisations to assist in the referral of clients to appropriate agencies.
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The philosophy of the CIC is that access to information is essential to the empowerment of the individual.
The goals of the CIC are:
- To increase the quality, quantity, diversity and accessibility of information available to the community;
- To identify gaps within the available community services; and
- To develop the information retrieval skills of all people and organisations in contact with the CIC.
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The Centre was established in 1976 as a volunteer organisation and since then has continued to provide information to residents, a wide
range of community groups and government departments.
The CIC has a community-based Management Committee which develops overall policy and oversees the activities of a part-time coordinator.
The coordinator and a team of skilled volunteers manage day-to-day operation.
Townsville City Council has strongly supported the Centre since its beginnings. It provides a substantial annual grant, the provision of
rent-free premises and information technology support. Without this support we could not provide our services. Other funds come from the sale
of publications and occasional grants.
Thuringowa City Council also provides funds to assist us in providing our service to its residents.
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- A confidential information and referral service to anyone about anything;
- Publications – see below;
- Updating the Infoplus Database – A Community Information database available at the Townsville City Council Libraries;
- regular updates of the Community Information Directory on this website;
- Searches and mailing labels;
- New Resident Packs;
- Photocopying and fax service for members of the public;
- Sale of Christmas cards for a variety of charities; and
- Resource Centre with a large selection of newsletters, brochures & information sheets.
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Unfortunately we have to charge for most of our publications to cover costs.
- Townsville and District Community Resource Directory
A 160-page publication including over 700
organisations; chapters covering services for the aged, people with disabilities, women, Aboriginal and Torres Strait Islanders children
and young people, families, emergency services, employment-related services, education, health, support groups and more. A must for community
workers and government organisations who need to refer their clients to appropriate agencies. ($22.00 GST Inclusive, with concession $16.50
GST inclusive)
- Townsville and Thuringowa Recreation Directory
Nothing to do? A glance through the 750 recreation
clubs in this book will make you spoilt for choice. From aerobics to ice hockey, from service to social clubs, from archery to rowing,
from Irish dance to drama, this book has it all. ($7.70 GST Inclusive)
- Arts E-Bulletins
News from the Arts and Cultural community in Townsville/Thuringowa and the North
Queensland region ...
- Events Calendar
A comprehensive yearly calendar, updated every two months. This is a must for those
planning community events and contains festivals, theatre productions, music events, national and international days, sporting competitions,
fundraising weeks and days, exhibitions, workshops and conferences, and much more. Join our organisation and receive 6 updates a year.
Submit details of your community event and we will include it in our online calendar.
- Up to 10 - Townsville and Thuringowa's Guide for Parents
A free magazine published every 3 months providing parents with
thought provoking articles and comprehensive local parenting information.
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- Halls and Venues for Hire
A 30-page booklet containing details of 90 halls and venues, including size, facilities and
equipment. Cost covers production. ($5.50 GST Inclusive)
- Disability Directory
An essential book for anyone with a disability, and carers and organisations assisting those with
disabilities. ($11.00 GST Inclusive)
Access Information for People with Disabilities ...
Contact the Community Information Centre for details.
- Carers Booklet
Information for those who require assistance to continue living at home.
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